Privacy Policy

1. Introduction

Zestora ("we", "our", or "us") is committed to protecting the privacy of our customers and their end users across every product in the Zestora family, including Zestora Clinics, ZestoraPOS and our business software and AI automation services.

2. Data Isolation & Security

ZestoraPOS utilizes a dedicated database architecture — each restaurant's data is physically stored in a separate database instance. This ensures:

• Total isolation from other tenants.
• Prevention of accidental data leakage.
• Enhanced security against cross-tenant unauthorized access.

3. Information We Collect

We collect information necessary to provide our services, including:

• Account Information: Name, business address, email, and phone number.
• Operational Data: Inventory records, menu items, patient/appointment records and sales transaction data stored on your behalf, depending on the product you use.
• Usage Data: Log files, IP addresses, and device information for security auditing.

4. Data Ownership

Our customers remain the sole owner of all customer, patient and sales data. Zestora acts only as a Data Processor. We do not sell or trade your data to third parties.

5. Contact Us

For privacy-related inquiries, please contact info@zestora.pk or call +92 343 7000032.